FAQs

Got Questions?
We've Got Answers!

Find answers to common questions about booking, payments, services and more.

Quick Support Available 24/7
FAQ Hero
We're Here to Help! Chat with us
Still have questions?

All Frequently Asked Questions

Booking a service on EAZYGO is simple! Visit our website or open the app, select your desired service category, choose a specific service, pick a date and time slot that suits you, enter your location, and confirm your booking. You'll receive an instant confirmation via SMS and email.

We accept a wide range of payment options including Credit/Debit Cards (Visa, Mastercard, RuPay), UPI (Google Pay, PhonePe, Paytm), Net Banking, and Cash on Delivery. All online transactions are secured with 256-bit SSL encryption for your safety.

Yes, you can reschedule or cancel your booking from the My Bookings section in your account. Cancellations made before the professional starts the job are eligible for a full refund as per our Cancellation Policy.

Absolutely! Every professional on EAZYGO goes through a rigorous onboarding process that includes identity verification, background checks, skill assessments, and training. We only onboard professionals who meet our high standards so you can always feel safe and confident.

Yes! EAZYGO operates 7 days a week, including weekends and public holidays. Our professionals are available from 7:00 AM to 9:00 PM so you can schedule services at your convenience.

Once your booking is confirmed and the professional is assigned, you can track their live location in real-time via the EAZYGO app. You'll also receive SMS and push notifications with status updates (Assigned → On the Way → Arrived → Job Started → Completed).

Your satisfaction is our top priority. If you're not happy with the service, please raise a complaint within 24 hours of service completion through the app or by calling our support line. We'll arrange a free re-service or issue a refund based on the situation.

Yes! Most services come with a service warranty ranging from 7 to 30 days depending on the type of service. Details of the warranty period are clearly mentioned on each service page before you book.

You can reach our customer support team 24/7 through multiple channels:
- Phone: +91 1234567890
- Email: support@eazygo.com
- Live Chat: Available in the app and website
- Help Centre: Browse self-help articles anytime

No questions found. Try a different search term or category.

No questions found. Try a different search term or category.

Get the EAZYGO App

Faster booking. Easier tracking.
Better Experience

Get it on

Google Play

Get it on

App Store

Why Choose EAZYGO?

Verified &
Background Checked
Professionals

Transparent
Pricing

Secure Online
Payments

On-time Service

24/7 Customer
Support